News & Blog
Notts Care Record Transforming Access to Information for Safer Patient Care
Twelve months after its launch, the Notts Care Record (NCR) is playing an increasingly important role in helping health and care professionals across Nottingham and Nottinghamshire access the information they need to provide safe, joined-up care. All powered by Interweave technology.
Over the past year, the Notts Care Record has grown significantly, bringing together information from NHS, local authority and care partners into a single shared view.
The result is quicker access to vital information, fewer delays, less duplication and better-informed decisions for the people and communities we serve.
Significant growth across the system
Since launching in July 2025, more than 12,300 health and care professionals have accessed the Notts Care Record, with a total of 721,327 records viewed across the system. Growth has been consistent throughout the year. In its first month, the NCR was used by 1,274 unique users, with 14,382 records accessed. By the end of June 2026, monthly usage had increased to 6,545 unique users accessing 97,177 records – demonstrating growing confidence in the system and its value to frontline teams.
The number of organisations connected to the record has also increased. In July 2025, three partners had rolled the record out to their teams. Twelve months later, ten partners are using the NCR to access information, helping to create a richer, more complete picture of an individual’s health and care journey.
Making a difference to users
While the numbers highlight the scale of adoption, feedback from colleagues across the system demonstrates the difference the Notts Care Record is making in practice. Teams within Nottinghamshire County Council’s Contact and Advice Service report that access to the NCR has helped them make faster decisions, ensure people are directed to the right support first time.
It has reduced duplication across organisations by providing visibility of activity already taking place elsewhere in the system. Clinical teams have also described benefits in preparing for appointments and visits, accessing previously unavailable information and improving conversations with patients and service users.
Whilst colleagues supporting people at the end of life have highlighted how shared access to information can reduce the need for individuals and families to repeat their story. Hospital and community teams have welcomed the ability to access a broader range of information when assessing and supporting patients.
Feedback from partners also emphasises the ease of use of the platform. Clinicians have praised the breadth of information available through the record and the ability to access key information quickly when working in busy environments.
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